Reference

Terms Conditions That Apply to You

These terms govern how you use your super666 account — from deposits through bKash, Nagad, or Rocket to placing wagers on cricket markets or spinning live casino tables.

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super666 Terms Conditions That Apply to You
ACCOUNT SECURITY PRACTICES

How We Handle Data and Account Integrity

Your account data, transaction records, and personal details are managed under strict internal protocols. These terms outline what we collect, why, and how long we hold it. Below are six areas where our policy applies directly to your account security and rights.

Data Collection

We collect your name, mobile number, and wallet details at registration. Additional documents — national ID, utility bills — may be requested during verification.

Cookie Usage

Our site uses cookies to maintain your session and remember preferences like language or last-visited lobby section. Third-party analytics cookies help us understand traffic patterns. You can manage cookie permissions through your browser settings at any time.

Account Security

Your login credentials are your responsibility. We enforce OTP verification on new devices and flag unusual login locations. If you suspect unauthorised access, contact support immediately — we can freeze your account within minutes to prevent further activity.

Data Retention

Transaction records and account history are retained for a minimum period after account closure, as required for audit and dispute resolution. After that period, personal data is anonymised or deleted. You may request details of what we hold.

Requesting Changes

You can update your registered mobile number, email, or wallet details through account settings. Name changes or corrections to identity documents require a support ticket with proof. We process verified change requests and confirm completion via your registered contact.

Who to Contact

For any data access request, dispute, or complaint about how these terms were applied, reach our support team via live chat or email.

TERMS ASSISTANCE

Where to Get Help About These Terms

Questions about how a specific term applies to your situation? Reach us directly. We handle queries about account restrictions, payment disputes, and eligibility concerns through multiple channels so you can get a clear answer without waiting days.

Live Chat Open live chat from any page on mobile or desktop. Our agents handle terms-related queries — account closures, payment disputes, verification requirements — and can walk you through the exact clause that applies to your situation in real time.
Email Support Send a detailed message if your query involves documentation or a formal complaint. Include your account username and the specific term you need clarified. We respond with written explanations you can reference later if the matter escalates.
Mobile Wallet Disputes If a bKash, Nagad, or Rocket transaction does not reflect correctly, contact us with the transaction ID from your wallet app. We cross-reference against our payment logs and resolve discrepancies or explain which term applies to the hold.

Common Questions About Our Terms

Below are the questions we receive most often about how these terms work in practice. Each answer points to a specific policy area so you know exactly where you stand.

Eligibility depends on your local law and the regions we can serve. You must be of legal age in your jurisdiction. We do not guarantee availability everywhere — it is your responsibility to verify that participation is permitted where you reside before opening an account.

No. One account per individual is permitted. If we detect duplicate accounts — through matching wallet details, device fingerprints, or identity documents — all related accounts may be closed and balances forfeited under our terms.

We may suspend or terminate your account depending on the severity of the breach. Minor issues receive a warning via your registered contact. Serious violations like fraud or multiple accounts result in immediate closure, and any remaining balance may be withheld pending investigation.

If your bKash, Nagad, or Rocket deposit does not credit your account wallet, share the transaction ID with our support team. We check our payment logs against the wallet provider's records. If the funds left your wallet but did not arrive, we resolve it or explain the holding reason.

Withdrawals must go back to a payment method registered under your name. If you deposited via bKash but request a Nagad withdrawal, we may ask for additional verification to confirm ownership of both wallets before processing.

We notify you through your registered email or mobile number when material changes are made. Continuing to use your account after notification counts as acceptance. If you disagree with a change, you may close your account and withdraw your balance.

We collect your full name, mobile number, and mobile wallet details. During verification, we may request a scan of your national ID or a utility bill. We use this data solely to operate your account and meet our internal compliance requirements.

You can request data deletion by contacting our support team after closing your account. We retain transaction records for a set period required for auditing and dispute resolution, after which personal identifiers are anonymised or permanently removed from our systems.

Yes. Each promotional offer carries its own conditions — wagering requirements, eligible games, validity periods. Those specific terms are displayed on the promotion itself. The general account terms still apply alongside any promotional conditions.

Contact our support team immediately via live chat. We can freeze your account to stop any unauthorised transactions. Once frozen, we investigate login activity and work with you to secure the account — this may include resetting credentials and verifying your identity again.

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