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How We Protect Your Information at super666

We collect only what we need to run your account and process payments through bKash, Nagad, Rocket. This policy explains exactly what data we hold, why we hold it, and how you can request changes or deletion — availability of services depends on your…

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super666 How We Protect Your Information at super666
DATA HANDLING PRACTICES

How We Manage, Store, and Secure Your Data

We apply layered measures to keep your account information safe throughout its lifecycle — from the moment you register through to any future deletion request. Here is what that looks like in practice across different areas of data handling.

Encryption in Transit

Every connection between your device and our platform uses SSL encryption. Whether you are depositing via Nagad on your phone or logging in from a desktop browser, the data stream is encrypted end-to-end so interceptors cannot read your credentials or…

Cookie Usage

We place session cookies to keep you logged in and preference cookies to remember your language and layout choices. No tracking cookies are shared with advertisers.

Account Security

Your account is protected by a password you set during registration. We recommend a unique combination you do not reuse elsewhere.

Data Retention

We retain your personal and transaction data for as long as your account is active. After you request closure, records are kept only for the period required by applicable law in your region.

Who Can Access Your Data

Only authorised team members with a legitimate operational need can view your information. Payment processors like bKash, Nagad and Rocket receive only the minimum data required to complete a transaction.

Requesting Changes or Deletion

You have the right to ask us to correct inaccurate data, export a copy of everything we hold, or delete your records entirely. Send your request via live chat or email.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how we handle your personal information, or if you want to request data access, correction, or deletion, reach us through any of the channels below. We aim to acknowledge privacy-related enquiries promptly and resolve them within a reasonable window.

Team online

Live Chat

Open the chat widget from any page on mobile or desktop. Tell the agent your enquiry relates to privacy or data access. They will route you to the relevant team who can pull your records and action your request directly.

Email Support

Send your data request to our support email address listed in your account settings. Include your registered phone number and a brief description of what you need — whether that is a data export, a correction to your stored details, or a deletion request.

Account Settings

Some privacy preferences you can manage yourself. Log in, head to the account settings section, and you will find options to update your contact details, toggle notification preferences, and review which payment methods are linked to your profile.

Common Questions About Your Privacy

Below are the questions our support team receives most often regarding privacy, data handling, and your rights as an account holder. If your question is not covered here, reach us through live chat or email.

We collect your name, phone number, email address, and date of birth during registration. When you link a payment method such as bKash or Nagad, we also store the transaction references associated with your deposits and withdrawals to maintain accurate account records.

We do not sell or share your personal details with unrelated third parties for their own marketing. Payment processors receive only the minimum information needed to complete your transaction. We may disclose data if required by applicable law in your eligible region.

Contact our support team via live chat or email and state that you want a data export. We will verify your identity using your registered phone number, then prepare a file containing your stored personal details, transaction history, and preference settings for you to download.

Yes. Send a deletion request through live chat or email. After verifying your identity, we will remove your personal data from active systems. If local law requires us to retain certain records for a defined period, those specific records are kept until that obligation expires.

Once your account is closed, we retain data only for as long as local regulatory requirements demand. After that retention window passes, your records are permanently deleted. During the retention period, the data is not used for marketing or shared externally.

We store only transaction references and amounts — not your bKash PIN, Rocket PIN, or mobile banking password. All payment data travels over SSL-encrypted connections. Our internal systems restrict access to authorised operations staff who need it to process or verify your transactions.

We use session cookies to keep you logged in and preference cookies to remember settings like language. No advertising tracking cookies are placed. You can clear cookies from your browser any time. Doing so will log you out but will not affect your account balance or records.

Yes. Whenever we update this policy, we send a notification to your registered email address before the changes take effect. The updated version is also posted on this page with the revision date visible at the top so you can review what has changed.

Log into your account, go to the settings section, and edit details like your email or phone number directly. For changes to your name or date of birth, contact support via live chat — they will verify your identity and update the records on your behalf.

Your account data syncs across mobile and desktop. Whether you log in from your phone's browser or a laptop, the same profile, transaction history, and preferences are available. Each session is individually encrypted, and logging out on one device does not affect sessions elsewhere.

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